SuprTEK

STRATEGIC BUSINESS AND INNOVATION SERVICES

• Strategy and Transformation Planning (both business & IT strategy
• Enterprise Solution Architecture
• Enterprise Program Planning, Integration, & Management
• Acquisition Management Support • Emerging Contaminants - PFOA/PFAS
• Capital Planning (CPIC), Performance and Portfolio Alignment
• Budgeting & Financial Management Support
• Organizational Change Management
• Business Process Re-engineering (BPR) and Business Process Improvements
• Risk Assessment and Management
• Critical Infrastructure Program Management
• Integrated CIO Management Support

• Information Assurance Policy and Strategy Support
• Security Architecture Engineering
• Security Test & Evaluation (ST&E)
• Certification & Accreditation
• IA/Security Operations
• Vulnerability Assessment
• Network & Host Intrusion Detection (NID-HID)
• Intrusion Presention System (IPS)
• Firewall Design and Support

• Computer Network (CND)
• System Readiness Reviews (SRR)
• HSPD-12 and e-Authentication Support
• Anti-Virus Support
• Incident Response Planning (IRP)
• Continuity of Operation & Disaster Recovery Planning (COOP/DRP)
• Secure Wireless LAN (WLAN) Design & Implementation (FIPS 140-2)
• Single Sign-On & Identity Management System
• Cryptographic Solution Support

• Executive Support
• User Involvement
• Experienced Project Manager
• Clear Business Objectives
• Minimized Scope

• Standard Software Infrastructure
• Firm Basic Requirements
• Formal Methodology
• Reliable Estimates

• Infrastructure Program Management
• WAN/MAN/LAN Support Services
• Tiered Data Center Operations
• Network Operations & Security Operations Center (NOSC)
• Tiered Help Desk Services

• Command & Controls
• Desktop Support Services
• Server/Core Technical Services
• ITIL-based IT Service Management
• Managed IT Support Services

HEALTHCARE IT SERVICES

• 24x7 Customer Service Center Operations: Tier 1 through Tier 3 Medical Cell technical support using ITIL Foundation processes
• Application/Database Development & Integration of healthcare and clinical systems (AHLTA/CHCH/ESSENTRIS)
• Life Cycle Management of Web-based and Knowledge Management Systems
• Portfolio Management (PfM) of clinical systems
• Implementation and management of Network Systems (WAN/LAN) and Security Solutions (Virus Protection, DIACAP, vulnerability scanning)
• HIPAA trained and experienced workforce knowledgeable of PII
• Tri-service experience supporting MHS patient care systems
• Management of base telephone telephony systems, switches and user sets